Work at The Neighbourhood Clinic
Senior Medical Receptionist
We are looking for a new superstar medical receptionist to join our awesome team
Who We Are:
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A vibrant private medical centre with a focus on providing the best possible care for our patients and exceptional working conditions for our team.
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Our dynamic team includes General Practice, Psychology, Osteopathy, Dietetics, Chinese Medicine and Acupuncture, a full time nursing team, and a solid management team. You will be joining an 8 person administration team, led by an energetic and supportive Operations Manager. You will work closely with the Operations Manager and Practice Manager to maintain our position as being a great place to work and a great place to be a patient.
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The Clinic:
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The clinic is housed in a beautiful high ceilinged old bank in the heart of Fitzroy North. The rooms are spacious and filled with natural light, art and indoor plants. The Reception area is recently refurbished with excellent facilities to enable you to perform your role to the best of your ability.
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Our patients are lovely locals that reflect the area. We welcome all ages, races and LGBTIQ+ communities.
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Our clinic is busy, efficient and houses a range of practitioners and team members who are kind and supportive. We are dedicated to creating a positive and friendly work environment, which is why we have an excellent staff room and courtyard, where we enjoy regular staff lunches. Additionally, we hold several social events throughout the year and in-house professional development opportunities, to ensure that our team members are happy, engaged and able to extend their knowledge.
What We Are Looking For:​
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We are looking for a new medical receptionist to join our awesome team. You will have a strong work ethic, lots of enthusiasm and have amazing customer service skills. The successful candidate will have a minimum of 2 years’ experience as a medical receptionist in a similar Medical Practice or a General Practice. Ideally, they have held a senior position or taken on senior responsibilities during this time, and are looking to continue their medical reception career.
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This is a full time Monday-Friday role. We value longevity in our candidates and are looking for someone who is committed to building a long-term career with our clinic. In return, we will provide you with outstanding management support, excellent colleagues and a great work environment, with genuine growth opportunities.
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You will be able to multitask, be punctual, and enjoy working in a team. You will also have superior communication skills and a positive outlook. You will work autonomously in a team on the reception desk, answering calls, greeting patients, processing payments, and completing administration tasks.
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You will have the opportunity to undertake senior reception and administration responsibilities and lead by example at the reception desk. As a senior medical receptionist, we are looking for a candidate to bring their ideas to the table while also recognising and collaborating on the ideas of their colleagues. You will play a key role in supporting the connection between the management team and the reception team, ensuring smooth daily operations and exceptional support for all.
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